Industries We Serve
Cost Validation for Property & Facility Operations
The Opportunity
Operating expense you can actually lower.
Property and facility operators absorb utilities, waste, and telecom across portfolios of buildings, often passed through as operating expense. Because these charges are treated as fixed, they're seldom challenged — even when they've drifted well above market.
ICC benchmarks common-area and building-level costs, corrects the billing and contracts behind them, and monitors going forward so operating expense stays where it should be.
Where the Money Hides
Where facility operating cost drifts
In managed properties, utilities, waste, and connectivity are treated as fixed operating expense and passed through building by building — which is exactly why they're seldom challenged, even after they've drifted above market. We benchmark common-area and building-level costs to lower operating expense without touching your vendors or disrupting tenants.
- Common-area utility charges on outdated tariffs
- Waste service over-provisioned for actual building volume
- Telecom and connectivity accumulated across the portfolio
- Vendor contracts renewed without benchmarking
Your Next Step
Find out what you're overpaying
Send one recent invoice for a free, no-obligation cost validation — or run the numbers yourself in two minutes. Performance-based: you pay only when you benefit.
What We Validate Here
The categories that move the needle for you
Every engagement can span all four categories. For your sector, these usually carry the most opportunity.
Why It Adds Up
The odds favor finding something
of audits find an error or overcharge
data points in our benchmark
typical window to recover past overcharges
Upfront — performance-based; you pay only when you benefit
Work runs off-site against your invoices — no disruption to your operations.
The Bottom Line
Practical takes on the costs worth questioning
Steve Thompson's podcast, videos, and newsletter — real perspective on operating expenses, vendor billing, and protecting cash flow. Worth a listen before your next invoice.