Business Cost Validation and Reduction
You Know What You Are Paying.Do You Know What You Should Be Paying?
We review your utility, waste, telecom, and industrial laundry expenses to find billing errors, overcharges, and real savings — performance-based, with no upfront fee and no required vendor changes.
- No upfront fees
- No required vendor changes
- Minimal demand on your team
A Bill Can Be Accurate and Still Cost Too Much
Internal reviews confirm the invoice. They don't always confirm the price.
An internal review can confirm that an invoice matches a contract or budget. It does not always answer whether the underlying rates, fees, service levels, and pricing are where they should be. ICC combines industry experience with benchmarking drawn from tens of thousands of data points to provide a broader point of comparison.
Data points in our benchmark
Of reviews uncover meaningful savings opportunities
Recovered for a community health center — see the case study
Performance-based — you pay only when you benefit
Results That Make a Difference
Real dollars, protected month after month
Annual savings for a community health center after ICC audited its telecom, waste, medical-waste, and shredding charges — correcting billing errors and renegotiating vendor contracts.
Annual cash flow improvement reported by a multi-site restaurant group using ICC's expertise and benchmarking.
Finding savings is only the beginning. After savings are implemented, ICC continues monitoring the charges covered by your engagement for pricing and contract compliance. When billing discrepancies arise, we work directly with your vendors to resolve them — helping protect the savings you've already achieved.
In Their Words
“You identified and corrected billing problems that had gone undetected.”
Steve Thompson Founder, Integrity Cost Consulting
The Performance-Based Promise
See how Integrity Cost Consulting goes to work for you.
If we don't find savings or refunds for you… You don't pay us.
It's that simple.
Where We Find Money
Four expenses where companies routinely overpay
ICC focuses on four recurring operating expense categories where pricing differences, billing complexity, unnecessary fees, and contract structures can create opportunities that are easy to miss.
Utilities
Rates, tariffs, supply charges, fees, classifications, and billing accuracy.
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Waste & Recycling
Service levels, containers, recurring fees, rate increases, contracts, and vendor pricing.
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Telecom & Technology
Services, lines, wireless plans, rates, fees, surcharges, and unnecessary recurring costs.
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Industrial Laundry
Uniform and linen programs — pricing, quantities, recurring fees, replacement charges, loss and damage costs, and contract compliance.
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Experience From Both Sides of the Invoice
We've sat on the other side of the table.
ICC brings experience from both sides of the industries we review. Our team has worked within the types of vendor organizations we now evaluate on behalf of clients, giving us a clearer understanding of how services are priced, billed, and managed.
That experience helps us look at your costs from the vendor side as well as the client side, which can make it easier to spot issues, inconsistencies, and opportunities that may otherwise be missed.
A Simple Process
Built around your approval, start to finish
- 01
Start With a Recent Bill
Send us a recent utility, waste, telecom, or industrial laundry invoice for an initial confidential review.
- 02
We Validate the Costs
ICC reviews pricing, rates, billing details, service levels, contract terms, and available benchmark information.
- 03
You Review What We Find
If we identify an opportunity, we explain the findings and the recommended next step. Nothing moves forward without your approval.
- 04
Monitor & Protect
After savings are implemented, ICC continues monitoring applicable charges for pricing and contract compliance. When discrepancies occur, we work directly with your vendors to get them corrected.
What we need to begin: for a full engagement, about one month of invoices for each expense category being reviewed — or online vendor-portal access. Just exploring? A single invoice from one expense is enough to get started.
If we don't generate a financial benefit for your organization, you don't pay.
Industries We Serve
Cost validation that fits how your business operates
ICC works with organizations across the United States, and with businesses of many sizes. If there is an opportunity to reduce costs, recover money, or improve how an expense is managed, it is worth a conversation.
Don't see your industry?
ICC works with businesses of many sizes across the U.S. If there is an opportunity, it is worth a conversation.
Real People, Clear Answers
Prefer to just talk it through?
No pressure and no jargon. Have a short conversation with someone who understands how these costs are priced, billed, and reduced — and who can tell you quickly whether there is something worth pursuing.
The Bottom Line
Practical insight into the costs worth questioning
The Bottom Line brings together Steve's videos, conversations, and newsletter in one place — practical perspective on operating expenses, vendor costs, billing, and protecting cash flow.
Find Out If There Is Something Worth Finding
Three low-commitment ways to start
You do not need to commit to a full engagement to start looking at your operating expenses differently.
Savings Calculator
Estimate the potential opportunity based on your current annual expenses.
Run the CalculatorFree Cost Validation
Start with information from one of your current expense categories.
Get a Free Cost Validation15-Minute Cost Review
Have a short conversation about your organization, current expenses, and where an opportunity may exist.
Schedule a 15-Minute Cost Review